There are two main roles that Norfolk Island Tourism (NIT) is responsible for.


We are responsible for marketing Norfolk Island as an ideal holiday destination.

  • To encourage and increase visitation numbers.
  • To work with local industry stakeholders, and wholesale partners in Australia and New Zealand, to deliver outcomes outlined in the Norfolk Island Tourism Strategic Plan 2013-2023.
  • To implement a Public relations programme in hosting media and trade familiarisation visits. 
  • The management of Brand awareness. 360° of Wonder/ There’s more to Norfolk Island.
  • To maintain the website and all social media channels.
  • To maintain and utilise a database of past visitors for online marketing purposes.

Pontoon in ocean










Responsible for the operation of the Visitors Information Centre (VIC).   

  • The VIC is a seven-day trading business that aims to provide a best-practice visitor service by warmly welcoming all visitors and providing informative, impartial advice and answers to any queries.
  • The VIC operates the Book Easy reservation system for on-island bookings and off-shore bookings via the website.
  • Staff deal with enquiries received by walk-ins, email, phone, social media or the official website Norfolk Island Tourism.

Visitors Information Centre - Hours of operation

Monday, Tuesday, Thursday & Friday: 9am – 4.30pm
Wednesday 9am – 4pm
Saturday: 9am – 12:30pm
Sunday: 9am – 11:30am

Contact Us:

Team Leader Tourism & Economic Development
Taylors Road,
Norfolk Island 2899

Phone: +6723 22147
AUST 1800 214 603
NZ 0800 667 365