Norfolk Island Regional Council (Council) is seeking Tender Responses from suitably qualified and experienced Managed Service Providers (MSPs) to deliver IT managed services. Council is seeking a provider with proven capability not only to ensure reliable, secure and scalable IT operations, but also to establish a collaborative partnership that supports Council's ongoing journey towards greater digital maturity.
The selected provider will be responsible for the management, maintenance and continual improvement of Council's IT environment, including end-user computing, servers and cloud infrastructure, Microsoft 365, line-of-business applications, networks, and cyber security. The MSP will be expected to deliver proactive monitoring, responsive technical support and strategic advice that enhances service performance, mitigates risk and optimises technology investments.
Council operates in a geographically remote environment with unique operational, connectivity and resourcing challenges. Reliable, secure and well-governed IT services are therefore critical to supporting Council's corporate functions, operational service delivery, statutory obligations and community-facing services. Council requires a provider with demonstrated capability, strong governance practices and experience operating in remote or complex environments.
Council seeks to establish a partnership that delivers operational stability, improves user experience, strengthens cyber security and business resilience, and ensures IT services remain aligned with business priorities.
This Invitation to Tender process is being managed by Peak Services on behalf of Norfolk Island Regional Council.
For more information and to apply, please visit VendorPanel: www.vendorpanel.com.au/PublicTenders.aspx?profileGroupId=7198